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Make the Supply Chain more agile to respond in real time to consumer demands

The Darwin 4.0 Project

The finding

Customer requests are becoming more volatile and instantaneous every day . L'Oréal and the cosmetics industry have become aware of the impact of these behavioral changes on their entire organization, particulary on the supply chain: it is necessary to transform work habits and processes to adapt them to these new contexts and challenges. 

L'Oréal Operations approached Saegus with a challenge: How to streamline the supply chain between L'Oréal factories and their packaging partners thanks to "plug & play" solutions?

Some numbers


factory immersions in 5 countries


strategic packaging suppliers involved as well as 3 L'Oréal divisions engaged


solutions co-created by 30 participants during 2 days of ideation


projects created including 3 quick-wins in development

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Image Anticiper 1
Image Imaginer 2
Image Piloter 3
Image Adapter 4
Saegus developed the AIM model.
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